Privacy Policy

This Privacy Policy explains how FieldTie ("we", "us" or "our") collects, uses, stores and protects your personal information when you use our platform and services.

Information We Collect

We collect information you provide directly to us, including:

Account information: Name, email address, phone number and company details when you create an account or book a demo.
Attendance records: Check-in and check-out times, location verification signals (QR scan, Bluetooth proximity) and site associations.
Reports and communications: Voice notes, incident reports, SOP acknowledgements, handover records and messages sent through the platform.
Usage data: Features accessed, pages visited and interactions with the platform to improve our services.

How We Use Your Information

We use the information we collect to:

Provide and maintain the FieldTie platform
Verify attendance and create audit trails for compliance
Generate reports and analytics for site managers
Communicate updates, security alerts and handover information
Improve our services and develop new features
Respond to your requests and provide customer support

Information Sharing

We do not sell your personal information. We may share information with:

Your organisation: Site managers and administrators within your company who need access to operational records.
Service providers: Third-party vendors who help us operate the platform (hosting, analytics, communication services) under strict confidentiality agreements.
Legal requirements: When required by law, regulation or legal process.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. This includes encryption in transit and at rest, access controls and regular security assessments.

Data Retention

We retain your information for as long as necessary to provide the services, comply with legal obligations, resolve disputes and enforce our agreements. Attendance and operational records are typically retained according to your organisation's policies and applicable employment regulations.

Your Rights

Depending on your location, you may have rights to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing activities
Export your data in a portable format

To exercise these rights, please contact us using the details below.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: hello@fieldtie.com
Website: www.fieldtie.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the effective date below.

Last updated: October 2026